Please read all terms and conditions carefully before making a reservation. By submitting your deposit, you agree to all policies outlined below.
General Information
This product is intended for individuals commissioning Kelly Sews Love, LLC to create a fully designed and embellished deluxe custom costume. This is a full-service custom design and not a standard product available for direct purchase.
Deluxe custom costume pricing typically starts at $375 and increases based on design complexity, materials, and embellishment detail.
All costumes are custom, one-of-a-kind designs created specifically for each client.
We do not replicate another designer’s work. Inspiration photos may be submitted for guidance on color, silhouette, and overall style only.
We may recreate our own previous designs; however, exact duplication is not guaranteed due to the handmade nature of our work.
All communication will be conducted via email: kelly@kellysewslove.com. Clients are responsible for providing a valid and active email address.
Deposits & Payments
A non-refundable deposit of $85 per costume is required to reserve your selected ship date (subject to availability).
Of the $85 deposit:
$55 will be applied toward your final balance
$30 covers design consultation and sketch services (non-refundable)
Each costume requires its own deposit. Example: A duet requires 2 deposits ($170 total).
Final invoices must be paid within 7 days of issuance. Failure to pay within this timeframe will result in:
Cancellation of your order
Forfeiture of your deposit
Pricing
Deluxe custom costumes start at $375 and increase based on:
Design complexity
Fabric selection
Level of embellishment (rhinestones, appliqué, lace, etc.)
A detailed quote will be provided after your design consultation.
Clients are encouraged to communicate their budget during the consultation.
Design Consultation Process
A design consultation is required for all deluxe custom costume orders and must occur 12–15 weeks prior to your selected ship date.
Consultations may be conducted:
In person (for local clients or those willing to travel), or
Virtually
After the consultation, you will receive:
A custom design sketch
A measurement form (if not completed in person)
Clients have 7 days to:
Approve the design
Request revisions
Submit measurements (if applicable)
Failure to meet deadlines may result in delays, order cancellation, and/or forfeiture of deposit.
Once a design is approved:
Additional changes may incur a $30 revision fee per change
Measurements & Fit
Clients are responsible for submitting accurate measurements.
Kelly Sews Love, LLC is not liable for improper fit due to:
Incorrect measurements
Body changes or growth spurts
Fit concerns must be reported within 5 days of delivery and will be reviewed case-by-case.
Shipping & Delivery
Costumes will not be shipped or released for pickup until the final balance is paid in full.
Shipping costs typically range from $15–$25, depending on size and weight.
Duet/Trio costumes may be shipped together to reduce costs.
A tracking number will be provided once shipped.
Kelly Sews Love, LLC is not responsible for shipping delays caused by carriers.
Returns, Exchanges & Liability
Due to the custom nature of our work:
All sales are final
No returns or exchanges will be accepted
Once the costume is delivered or picked up:
The client assumes full responsibility for the garment
Kelly Sews Love, LLC is not liable for:
Wear and tear
Damage after delivery
Alterations performed by third parties
Reservation Guidelines
When selecting your ship date, please ensure it is at least 3–4 weeks prior to your performance date.
This allows time for delivery, fitting, and any necessary adjustments.
